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Welcome to Easy Camp Shop (“we”, “us”, or “our”). At campgearsales.com, we’re committed to protecting your privacy while providing premium camping gear to outdoor enthusiasts worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide better services to all our customers:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our PCI-DSS compliant system), and phone number.
  • Browsing Information: We collect data about your interaction with our website, including IP address, browser type, pages visited, and items viewed (particularly helpful for tent shoppers comparing different sizes and types).
  • Communication Data: When you contact our customer service at [email protected], we keep records of those communications.

2. How We Use Your Information

Your information helps us provide the best camping gear shopping experience:

  • Process your orders for tents, awnings, and camping accessories
  • Provide customer support for your outdoor equipment needs
  • Improve our website and product offerings (like our specialized air tents and family camping packages)
  • Send order confirmations and shipping updates
  • Prevent fraud and enhance security (as important to us as tent waterproof ratings)
  • With your consent, send promotional offers about relevant camping gear

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, PayPal), shipping, and website operations.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our camping equipment:

  • All transactions are protected with 256-bit SSL encryption
  • We comply with PCI-DSS standards for payment processing
  • Data is stored on secure servers with limited access
  • We retain personal information only as long as necessary for our services

5. Your Rights

As our valued customer, you have rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data, subject to legal requirements
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain data processing

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like setting up a good campsite, we use cookies to make your experience better:

  • Essential Cookies: Necessary for website functionality (like remembering your tent size preferences)
  • Analytics Cookies: Help us understand how customers use our site
  • Marketing Cookies: Show relevant camping gear ads (with your consent)

You can manage cookie preferences in your browser settings.

7. International Data Transfers

While we serve customers globally (excluding some Asian and remote regions), your data is primarily processed in the UK with appropriate safeguards.

8. Children’s Privacy

Our website is not intended for children under 16. We don’t knowingly collect their information.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be notified on our website.

10. Contact Us

For privacy questions or concerns, contact our Data Protection Officer:

Easy Camp Shop
71 Bromsgrove St, Birmingham, GB B4X 2RG
Email: [email protected]

Happy camping,
The Easy Camp Shop Team